Effective Date: June 25, 2023
This Privacy Policy describes how Printcloud Inc ("we," "us," or "our") collects, uses, shares, and protects the personal information you provide to us through our website and related services. By accessing or using our website, you consent to the practices described in this Privacy Policy. We may update this policy from time to time, and any changes will be effective upon posting the revised policy on our website.
- Information We Collect
- Personal Information: When you visit, make a purchase or request a quote on our website, we may collect personal information from you, such as your name, email address, billing and shipping address, phone number, and payment information. We collect this information when you voluntarily provide it to us during the registration, ordering, or contact process.
- Non-Personal Information: We may also collect non-personal information, such as your browser type, device information, IP address, and website usage data. This information is collected automatically through cookies, log files, and similar technologies.
- Use of Information
- Personal Information: We use your personal information to process and fulfill your orders, communicate with you about your orders, provide customer support, and send you relevant information about our products, promotions, and updates if you have opted to receive such communications. We may also use your information to personalize your shopping experience and improve our website and services.
- Non-Personal Information: Non-personal information is used to analyze trends, administer our website, track user movements, and gather demographic information for aggregate use. This information helps us understand how visitors use our website, allowing us to improve our services and tailor them to our customers' preferences
- Information Sharing
- Service Providers: We may share your personal information with third-party service providers who assist us in operating our business and providing services to you. These service providers may include payment processors, shipping carriers, marketing and advertising partners, and analytics providers. We ensure that these third parties handle your information securely and in compliance with applicable privacy laws.
- Legal Compliance and Protection: We may disclose your personal information if required to do so by law or in response to valid legal requests or legal process. We may also disclose your information to protect our rights, property, or safety or the rights, property, or safety of others.
- Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, personalize content, analyze trends, track user movements, and gather demographic information. You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect your ability to access and use certain features of our website.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party websites you visit.
- Data Security
We take reasonable measures to protect the personal information we collect and maintain. However, please be aware that no method of transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.
- Data retention
When you place an order through the Site, we will maintain your Order Information and files for up to 1 year for our records and for the purpose of customer reorders unless you ask us to delete this information or store this information for a longer period.
- Your Rights
You have the right to access, correct, update, or delete your personal information. You may also have the right to restrict or object to the processing of your personal information. If you would like to exercise any of these rights or have any questions or concerns about our privacy practices, please contact us using the information provided below.
- Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Printcloud Inc
support@printcloud.ca
Please allow up to 30 days for us to respond to your request.
By using our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.
