Turnaround Info

Standard Turnaround

Turnaround time refers to the time required for the production of each product, this does not include the shipping time. Turnaround starts from the time the file is uploaded and ends when the order is packaged for delivery. If a job has gone through adjustments during prepress, is placed on hold due to file revisions, or is awaiting proof approval or payment the turnaround starts after these situations are resolved.

Files must be submitted by 12:30pm for the current day to be considered as the first business production day. Files submitted after this time will begin production the next business day.

Express Turnaround

Express printing is available on Premium and UV Gloss business cards and the turnaround is two business days with standard shipping times or free pick up at one of our retail locations (Toronto or Hamilton).

For local deliveries in the Greater Toronto Area shipping will take 1 business day after the 2 day turnaround. Turnaround starts from the time the file is uploaded and ends when the order is packaged for delivery. If a job has gone through adjustments during prepress, is placed on hold due to file revisions, or is awaiting proof approval or payment the turnaround starts after these situations are resolved. You may choose this method in the extra options section for applicable products when placing your order.

Files must be submitted by 9:30am for the current day to be considered as the first business production day. Files submitted after this time will begin production the next business day.

If you require express turnaround for all other products please email support@printcloud.ca or speak with one of our live customer service representatives and specify your deadline date and the product you are interested in. We will try our best to offer you a timely solution.

Additional Options

When you opt for rounded corners, folding or scoring this will add 1 additional business day to the turnaround times listed below.