Turnaround Info


Standard Turnaround

Turnaround time refers to the time required for the production of each product, this does not include the shipping time. Turnaround starts from the time the file is uploaded and ends when the order is packaged for delivery. If a job has gone through adjustments during prepress, is placed on hold due to file revisions, or is awaiting proof approval or payment the turnaround starts after these situations are resolved.

Files must be submitted by 12:30pm for the current day to be considered as the first business production day. Files submitted after this time will begin production the next business day.

Express Turnaround

Express printing is available on Premium and UV Gloss business cards and the turnaround is two business days with standard shipping times or free pick up at one of our retail locations (Toronto or Hamilton).

For local deliveries in the Greater Toronto Area shipping will take 1 business day after the 2 day turnaround. Turnaround starts from the time the file is uploaded and ends when the order is packaged for delivery. If a job has gone through adjustments during prepress, is placed on hold due to file revisions, or is awaiting proof approval or payment the turnaround starts after these situations are resolved. You may choose this method in the extra options section for applicable products when placing your order.

Files must be submitted by 9:30am for the current day to be considered as the first business production day. Files submitted after this time will begin production the next business day.

If you require express turnaround for all other products please email support@printcloud.ca or speak with one of our live customer service representatives and specify your deadline date and the product you are interested in. We will try our best to offer you a timely solution.

Additional Options

When you opt for rounded corners, folding or scoring this will add 1 additional business day to the turnaround times listed below.

 

Express Business Cards / Flyers / Postcards / Posters
Premium 2 business days
Business Cards
Premium 3 business days
Matte Satin 3 - 5 business days
High Gloss 3 - 5 business days
Eco 3 - 5 business days
Linen 3 - 5 business days
Matte Laminated 5 - 6 business days
Royal Suede 5 - 6 business days
Kraft
5 - 6 business days
Pearl 5 - 6 business days
Raised Foil 5 - 7 business days
Spot UV
5 - 7 business days
Foil 7 - 10 business days
Square Business Cards
Premium 3 - 5 business days
Matte Satin
3 - 5 business days
High Gloss
3 - 5 business days
Eco
3 - 5 business days
Linen
3 - 5 business days
Matte Laminated
5 - 6 business days
Spot UV 6 - 8 business days
Foil 7 - 10 business days
Flyers
Premium 100lb 4 - 5 business days
Brochures 100lb 4 - 6 business days
Postcards
Premium 3-4 business days
High Gloss 3-4 business days
Eco 4-5 business days
Matte Laminated 4-5 business days
Posters
4-5 business days
Greeting Cards
5-6 business days
Letterheads
4-5 business days
Envelopes
 Premium/Linen Simple 2 - 3 business day
 Premium/Linen Full Bleed 7 - 10 business day
Notepads
5-6 business days
Pocket Folders
6-7 business days
Pop Up Banners
5 business days
Wide Format Products
3-4 business days